Tara McClintock has only been a ShowingTime Appointment Center customer since May 2017.
If she could go back in time, she would.
McClintock, the owner/broker of Weichert Realtors Dream Achievers in Kingsland, Georgia, said she regrets it took her so long to subscribe to the service, which provides appointment specialists who are available 24/7/365 to answer showing calls.
“I wish I had started using this service a year ago when I initially contacted [you],” McClintock said. “It is worth every penny!”
McClintock signed up for the service so she and the six other active agents in her office never miss a showing request.
In addition to never missing a call – and answering within nine seconds – ShowingTime Appointment Center specialists schedule and confirm appointments in 15 minutes or less, as well as communicate the details to the listing agent, seller and showing agent.
That means agents using the ShowingTime Appointment Center are able to focus on other tasks.
“What a blessing this has been in the short time we have been using it,” McClintock said.
She and her team of agents are also able to confirm showings via two-way texting or the mobile app, both of which eliminate phone tag and make the showing process less complicated. The ShowingTime Appointment Center automatically requests feedback for them – with a 70 percent hit rate – and provides access to reports such as the Listing Activity Report, Activity on Comparables, Showings I Have Requested and more.
The ShowingTime Appointment Center includes Enhanced Notifications, which gives agents tools to ask customized questions and include company branding and photos. All of the feedback options are accessible from a computer, tablet or the ShowingTime mobile app, with requests automatically sent to the showing agent via email and/or push notification.
Weichert Realtors Dream Achievers also is a member of Georgia MLS (GAMLS), which provides online scheduling through ShowingTime for the MLS as an added benefit for its members.
“I can schedule my appointments online without calling and waiting on them,” McClintock said.
McClintock said her office’s use of ShowingTime products has improved communication, created happier owners and allowed more openness between agents, buyers and sellers.
“Better seller involvement and communication; they are seeing exactly what is being said about their home, and quickly,” she said. “They can also see the showings they are having (if vacant). [It helps] streamline your time with being able to book showings with other companies in the area that are using it, as well.”
Do you spend too much of your day scheduling and confirming showing appointments? Learn how the ShowingTime Appointment Center helps free up your time to focus on other tasks to grow your business.