Threads upon threads discussing the idea can be found online, while this 2015 article in Inman also tackles the question.
Whether listing agents regularly attend showings depends on the market, the price of the home and the particular agent.
The biggest negative to having the listing agent present during a showing is that it can make prospective buyers feel uncomfortable. The listing agent is a person with whom they have no relationship and is also someone representing the other side in a large financial transaction.
The listing agent will clearly be serving in the seller’s best interest.
On the other hand, a huge positive of the listing agent being on site is that the professional who knows the property best can immediately answer all of the prospective buyer’s questions. No follow-up emails, phone calls or texts.
Prospective buyers will have all relevant information once the showing is complete as they prepare to make their decision.
From the listing agent standpoint, they’ll certainly want to attend any showings for luxury, historic or other premium properties because of the size of those sales.
For less expensive properties, however, it’s up to the listing agent and/or seller.
The pros of a listing agent attending a showing:
- Guaranteed feedback on the listing
- Available to answer any questions
- Seamless enter/lock up
- Possibly speeding up the sales process
The cons include:
- Prospective buyer feels uncomfortable
- Listing agent misses out on showing other properties
- Too many voices in the room.
Whether you, as a listing agent, decide to attend a showing, be sure to communicate your plans to the showing agent.
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